Privacy Policy

1. Introduction

At SV Jewels, accessible via svjewels, we are committed to respecting and safeguarding your personal privacy. This Privacy Policy details how we collect, handle, and protect your information when you browse our catalog or purchase our exclusive collection of 100% anti-tarnish chains, rings, and bracelets.

2. Information We Collect

When you explore our store, place an order, or contact us, we collect the following details:

• Personal Contact Information: Name, billing address, shipping destination, email address, and mobile number.
• Order Information: Item choices (anti-tarnish chains, rings, bracelets), sizing specifications, purchase totals, and fulfillment status.
• Browsing & Technical Data: IP address, device type, operating system, browser details, and site usage patterns gathered via standard cookies to optimize your browsing journey.

3. How We Use Your Information

We process your data exclusively for legitimate retail and operational purposes, such as:

• Dispatching and safely delivering your jewelry orders via verified courier partners with timely tracking updates.
• Sending invoices, digital receipts, order confirmation notices, and responding to size or customer support inquiries.
• Maintaining account security, verifying orders, and preventing fraudulent transactions.
• Sharing updates about new anti-tarnish drops, seasonal sales, or care tips (only if you subscribe, with instant opt-out available).

4. Payment Security

All electronic payments made on our site—including credit cards, debit cards, Net Banking, and UPI—are encrypted and routed directly through secure, RBI-authorized third-party payment gateways.

SV Jewels does not store, process, or retain your card numbers, CVVs, expiry dates, or banking PINs on any internal servers.

5. Information Sharing & Third Parties

We strictly do not sell, rent, or trade your personal data. Disclosures are limited only to trusted partners required to complete your transactions:

• Logistics & Courier Services: To ship your chains, rings, and bracelets safely to your address.
• Payment Processing Partners: To safely authenticate and finalize cashless payments.
• Regulatory & Legal Authorities: Only when strictly required under applicable Indian laws, subpoenas, or official judicial directives.

6. Cookies & Tracking Technologies

Our website uses session and persistent cookies to remember items placed in your shopping bag, preserve preferences, and analyze how visitors interact with our anti-tarnish collections. You may disable cookies at any time via your browser settings, though doing so might affect cart functionality.

7. Contact Us Regarding Your Privacy

For questions about this policy, or to review, update, or request the deletion of your customer information, please reach out directly: